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| Windows Vista does not shutdown. |
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| When you click on the Vista's shutdown button, you find that your Vista will not shutdown It may go as far as the teal colored screen, where it displays "Shutting Down ... " and then remains there. In other words, your Vista freezes at shutdown ! |
| It may freeze or the activity circle on the screen may continue to move, though ! |
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| The primary causes could be: |
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| 1) If yours is a new Vista install, maybe "OOBE" is taking its time. |
| In the initial days, when you try to restart or shut down a Windows Vista based computer, the system may take a long time to restart or to shut down. Alternatively or Additionally, you may receive a message that resembles the following: Windows is configuring updates. |
| This usually occurs 1-2 days after you first start Windows Vista; or sometimes after a WindowsUpdate. The problem occurs because the system has to perform maintenance functions, to delete unnecessary files. Typically, this process will occur one or two days after the Out Of Box Experience (OOBE) Wizard runs. When this problem occurs, it may take as long as 10-20 minutes to shut the system down. The process occurs only one time.
So just wait for the process to finish once. |
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| 2) If you've updated your Vista, maybe the Updates are taking a little longer than expected time to configure or install. |
| Best to let the system take its own sweet time, as it only a temporary situation. |
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| But if the problem is a recurring one, its most likely to be one of the following reasons: |
3) One of your processes or services is not shutting down.
4) You have a faulty or incompatible device driver installed.
5) You have a faulty or incompatible program running. |
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| Here are a few suggestions which you may consider: |
| 1) Undo any recent changes which you may have made to your system. You may have to uninstall a recently installed program or an upgrade or an update or a hardware with device drivers. |
| 2) Try a Last Known Good Configuration or a System Restore. |
| 3) Use the Task Manager to manually try and identify the probable cause or causes for this. Manually stop and quit the suspect program, and then shut down to see if the issue is being resolved. You may have to repeat the procedure with several running processes. |
| 4) Enter Safe Mode. From the Menu, move the cursor down to: Enable Boot Logging and hit enter. |
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| On reboot, search for ntbtlog.txt file in C:\Windows folder. Look for any signs of problems loading device drivers. If you find problems, go into Device Manager and disable the device or uninstall the program. Reboot. If the problem does not occur then you know it was that device or program causing problems. |
| 5) Upgrade the Computer's CMOS/BIOS. Faulty CMOS and BIOS settings can cause startup and shutdown problems. |
Also check for topic How to perform a clean boot procedure on a Windows Vista-based computer & Troubleshooting using System Configuration Utility on KB331796; it may prove to be of some help too. |
These Links may Interest You:
Guide : Windows Vista Drivers
How To Make Vista Start, Run and Shutdown Faster |
The System Information Tools in Vista
The Reliability and Performance Monitor |
| How To Uninstall, Roll Back or Update Drivers. |
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